There are several important reasons for companies to want to extend their business at home: cost reductions, flexibility, etc. Teleworkers and TeleAgents can be the answers.

Call Centers, for instance, can reduce expenses per square meters and react quickly when they have to increase the number of agents over a short time. Moreover, it's cheaper, less noisy and the agents will be more motivated.

 

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The SpeedTouch 610 will enable you to create a high-speed and secured connection through an IPVPN between your main Call Center Office and the homes of your agents. With an incoming call, a popup window opens immediately, and, in addition, your architecture is already prepared for VoIP: just add a SpeedTouch 280 or 282 and a VoIP Gateway.

 
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